The MJSToy.com Guarantee: Please be careful of counterfeit, fake merchandise that is sold by unscrupulous shopkeepers all over the internet. Rest assured that every card, every toy & every game sold at MJSToy.com is 100% authentic. Our experts inspect every single item we sell to verify its authenticity!
By standard mail: MJSToy.Com 3900 Gabrielle LN Ste 9331 Aurora IL 60598
Shipping Method will show at end of the checkout
just before the final step of your order. (using either our checkout button or
Shipping and Handling Information:
Any order placed after 8:00 am EST may not be printed out & processed until the NEXT business day (So, if you place an order on Friday at 10:00am EST or later, it may not be processed until Monday morning). Weekends & Holidays are not counted as business days. Please note during the very busy Christmas & Halloween Seasons it may take up to 3 to 4 days to process your order.
Refund, Returns and Cancellation Policies:
At MJSToy.Com, we realize how difficult it is to order merchandise on-line, especially for first time buyers. Without actually seeing the goods in front of you, you
are never really sure if you are buying exactly what you want. That is why we offer our customers guaranteed satisfaction. If you
are not completely satisfied with your purchase, you may return it.
MJSToy.com Return Policy
We must be notified of the return within 7 days of your receipt of the product.
The product must still be in MINT FACTORY SEALED CONDITION. If a child opens a
toy, plays with it and breaks it, we cannot accept it back. If the item factory seal is broken, we cannot accept the item back
and we can not issue you a refund. Please pack your returns carefully.
If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. When shipping back the incorrect item to us, please use USPS 1st Class Mail or Priority Mail. If the package is too large or very valuable, please feel free to contact us so that we may arrange the return. Your credit card will be refunded for the shipping, or store credit can be issued to you. Please fill out the back of the sheet attached to your invoice.
If the return is not due to an error of ours (i.e.- you ordered it and then decided later on that you do
not want it), the buyer accepts full responsibility for all shipping costs plus a
20% re-stocking fee will be deducted from your refund. Please fill out the back of the sheet attached to your invoice.
Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to a 20% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly inputted address, MJSToy.com
is completely not responsible. We have no control over addresses typed on the
checkout pages. Please make sure you have typed in the correct address.
Refunds are usually issued within 7 business days of us receiving the product
back. During the holiday season, please allow up to two weeks for a credit to
be issued. Please do not forget to include your order number with any return!
Please ship returns to: address on the back of your invoice
Our Cancellation Policy Orders may be cancelled as long as they have not been processed - usually the next business day. During the Holiday Season Dec. 12th thru Dec. 25th we cannot cancel orders once they are placed. Please contact Customer Service to see if your order has not yet been processed and can still be cancelled. Pre-orders and back-orders can be cancelled anytime up until the item is in stock and your order has been processed.